Analysis of solutions. Sale

After having identified the context in which the solution will be implemented, all the specifications laid down by the customer are examined. During this stage, full use is made of all the technical contributions that make it possible to ensure the most suitable technical solution.
Only at this point a reliable offer – prerequisite for a correct development of the sale – can be formulated.

Design

In Flexamac, the most advanced design systems make it possible to optimise the solutions to be adopted, also with functional simulations.
Where required, kinetostatic and dynamic analyses of the mechanisms, and structural analyses of the machine portions, are carried out, rationalising the solution on the basis of the goals laid down. The use of the most up-to-date 2D and 3D CAD programmes promotes the preliminary analysis of the problems to be solved.

Machining

The accuracy of the machining ensures the quality standard requested for each machine component.
In the field of precision mechanics, too, Flexamac can rely on the experience of suppliers who adopt the most modern machine tools. The machining operations are carried out by 3-, 4- or 5-axis numerical-control machining centres.
Thus efficient management achieves both high quality and speed of execution.

Software. Intelligent electronic systems

Progress in computer technology has led to the development of operating and process-controlling systems that are increasingly advanced and increasingly reliable.
The management of kinematic motions, the control of machine cycle stages, the monitoring of actuators and the use of remote-control connections form the intelligent part of a modern automatic machine. Besides sophisticated sensors for all types of needs, brushless motors and linear motors for axis management and control are also adopted.
For the electric/electronic portion, Flexamac begins with the layout, integrated with that of the mechanical portion, then defines the development of the software, plans the complete wiring, and concludes with the installation and testing prior to final acceptance.

Information about progress of work

The customer is kept posted about the main stages of the work under way, first of all about the development of the project: the proposed solution is shown, explained and jointly discussed, both from the mechanical and the software point of view.
Subsequently the customer is informed on the progress of the construction and assembly, and, finally, on the testing activities.

Customised vision systems

The controls that the world of production increasingly requires often involve the use of systems that are unobtainable as standard commercial supplies. They may be needed on the production line, for product quality analyses or for controlling the axes in robot guiding. Much more often, they are required for checking the presence and quality of the products that come out of the packaging lines.
Flexamac offers its customers the possibility of installing customised vision systems.

Technical assistance

Flexamac assists its customers during the factory acceptance test, as well as during the site acceptance test.
In cooperation with the technicians, the training required to ensure a complete familiarity with the machine is supplied, with instructions for keeping it in working order and speedily eliminating any trouble.

The machine is delivered with complete technical documentation: operator manual, servicing manual, list of components, list of recommended spare parts, wiring diagram, and software listing.

After-sales technical assistance

In any situation, the Technical Service guarantees a reply to the customer’s call within 24 hours, for any query of a mechanical or electrical kind.
Flexamac can also offer teleservice contracts: complete, real-time remote diagnoses are performed, or the software is updated, if required. A remote verification of the state of the machine can thus be carried out, achieving greater efficiency and reducing costs for downtime or expensive on-site servicing.